Terms and Conditions - Office Clearance East Ham
Welcome to Office Clearance East Ham. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to comply with and be bound by these terms.
1. Introduction
These terms govern the provision of office clearance services by Office Clearance East Ham to its clients. By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Definitions
- Client: The individual or organization requesting office clearance services.
- Service Provider: Office Clearance East Ham, the company offering office clearance services.
- Agreement: The contractual relationship between the Client and the Service Provider as defined by these terms.
3. Scope of Services
Office Clearance East Ham provides comprehensive office clearance services, including but not limited to:
- Removal of office furniture and equipment
- Disposal of unwanted items in an environmentally responsible manner
- Recycling of eligible materials
- Secure handling of sensitive documents
4. Client Responsibilities
The Client agrees to:
- Provide accurate information regarding the items to be cleared
- Ensure access to the premises at the scheduled time
- Obtain necessary permissions for the clearance process
- Remove any personally sensitive items not intended for disposal
5. Booking and Scheduling
To schedule a clearance service, the Client must:
- Complete the booking form with accurate details
- Confirm the service date and time
- Provide any special instructions or requirements
5.1 Cancellations and Rescheduling
If the Client needs to cancel or reschedule a booking, they must notify Office Clearance East Ham at least 48 hours in advance. Failure to do so may result in cancellation fees.
6. Payment Terms
Payment for services is due as follows:
- Deposit: A non-refundable deposit of 30% is required at the time of booking.
- Final Payment: The remaining balance is due upon completion of the clearance.
- Payment Methods: We accept payments via bank transfer, credit/debit card, and other approved methods.
6.1 Late Payments
Late payments may incur interest charges at a rate of 2% per month until the outstanding balance is settled.
7. Liability and Insurance
Office Clearance East Ham ensures that all team members are trained and insured. However, the Service Provider is not liable for:
- Damage to items not handled by our team
- Loss of items that were not specified for clearance
- Delays caused by factors beyond our control, such as extreme weather or access issues
7.1 Insurance Coverage
We carry liability insurance to cover any accidental damage that may occur during the clearance process. Detailed information about our insurance coverage is available upon request.
8. Privacy Policy
Your privacy is important to us. Office Clearance East Ham adheres to strict data protection regulations to ensure that your personal information is secure. We will not share your information with third parties without your consent, except as required by law.
9. Dispute Resolution
In the event of a dispute, both parties agree to seek an amicable resolution through negotiation. If a resolution cannot be reached, the matter will be referred to mediation before pursuing legal action.
10. Changes to Terms and Conditions
Office Clearance East Ham reserves the right to modify these terms at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any legal action or proceeding arising under these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Acceptance of Terms
By hiring Office Clearance East Ham, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
These terms constitute the entire agreement between the Client and the Service Provider regarding the clearance services and supersede all prior agreements and understandings.